Privacy Policy
Effective Date: August 27, 2025
At Mayday Solutions ("Mayday", "we", "us", or "our"), we are committed
to protecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you use
our website (maydaysolution.dev), mobile applications, or services (collectively, the "Services").
Please read this policy carefully. If you do not agree with the terms
of this Privacy Policy, please do not access the Services.
1. Information We Collect
We may collect the following types of information when you use our
Services:
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Personal Information: Information that identifies
you, such as your name, email address, phone number, date of birth,
and emergency contact details provided during registration.
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Usage Data: Information about how you interact with
our Services, including IP address, browser type, device
information, pages visited, and timestamps.
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Content Data: Videos, images, or other content you
upload or share through our Services, such as emergency videos or
public videos.
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Location Data: With your consent, we may collect
location information to provide location-based emergency services.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and maintain our Services, including connecting you with
emergency services or contacts.
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To process user registrations and manage user accounts.
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To enable video sharing and communication features within the
Services.
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To improve our Services, analyze usage trends, and enhance user
experience.
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To send you updates, notifications, or promotional materials (with
your consent).
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To ensure the security of our Services, including detecting and
preventing fraud or abuse.
3. How We Share Your Information
We do not sell your personal information. We may share your
information in the following circumstances:
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With Emergency Services: To facilitate rapid
response, we may share your information (e.g., location, emergency
contact details) with emergency services or authorities when you use
our Services in an emergency.
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With Service Providers: We may share information
with third-party service providers who assist us in operating our
Services, such as cloud storage or analytics providers, under strict
confidentiality agreements.
-
Legal Obligations: We may disclose your information
to comply with legal obligations, such as responding to a court
order or regulatory request.
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With Your Consent: We may share your information
with other parties if you provide explicit consent, such as sharing
public videos.
4. Data Security
We use industry-standard security measures, including end-to-end
encryption, to protect your personal information. However, no method
of transmission over the internet or electronic storage is completely
secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights
regarding your personal information:
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Access: Request access to the personal information
we hold about you.
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Correction: Request correction of inaccurate or
incomplete information.
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Deletion: Request deletion of your personal
information, subject to legal obligations.
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Opt-Out: Opt out of receiving promotional
communications by following unsubscribe instructions in our emails.
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Data Portability: Request a copy of your personal
information in a structured, commonly used format.
To exercise these rights, please contact us at
privacy@maydaysolution.dev.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience,
analyze usage, and deliver personalized content. You can manage your
cookie preferences through your browser settings.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We
are not responsible for the privacy practices of these third parties.
We encourage you to review their privacy policies.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We
do not knowingly collect personal information from children under 13.
If you believe we have collected such information, please contact us
immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify
you of significant changes by posting the updated policy on our
website with a revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our
data practices, please contact us at:
Mayday Solutions
Email:
privacy@maydaysolution.dev
Address: 123 RUE FERLAND SAINT-REMI, QUEBEC, J0L2L0